Employee Spotlight – Lindsey Fedel

As we shine the spotlight on Lindsey Fedel, it’s a moment to celebrate and acknowledge the impact she has made as the Human Resources Manager at Odyssey Information Services. Lindsey’s innovative approaches to HR management have not only enhanced employee satisfaction, but have significantly contributed to the overall success of Odyssey Information Services. Lindsey’s commitment to excellence and her ability to nurture positive relationships across all levels of our organization deserve our recognition and appreciation. Now, join us in celebrating Lindsey and learning more about her journey and achievements!

Under the Spotlight: Getting to Know Lindsey Fedel

How would you summarize what you do?

I work in all fields of HR. From federal, state, and client compliance, to onboarding, insurance and retirement benefits, employee relations, government reporting, policy creation/adherence, labor laws, and much more!

How many years have you been with Odyssey?

Since September 17, 2015

What is your favorite part about working for Odyssey?

I love that I get to work in all aspects in HR because Odyssey’s growth and our adherence to ever-evolving regulations mean there’s always new challenges to overcome.

What do you like to do outside of work? Any hobbies, family, tell us something about who you are!

I’m a first time mom to a 1 year old son, so my time recently has been spent chasing him around. I love sour candy, summertime activities, renaissance festivals, spending time my

husband, and collecting bath & body works candles.

Why should clients choose Odyssey?

Our feedback consistently shows that our employees enjoy working with our small administration department – from day one onboarding through years of employment, they grow to trust and develop a confidence that their questions will be answered quickly and with care.

What do you look forward to at work?

I love problem solving meetings with my department – positive attitudes while working toward shared goals has created a great connection in our team.

Spotlight Stories: Fellow Employees Celebrate Lindsey’s Impact

“As Odyssey is in the people business, the importance of HR cannot be overstated: from offer paperwork, onboarding, and benefits administration, to navigating local laws and regulations – and all of this across countries and around the globe. Heading up HR for Odyssey, Lindsey Fedel plays a vital role for our company and our people. I’ve found she is always quick to respond to requests, and if she doesn’t know an answer off-hand you can be sure she will track down the correct information. And with strong attention to detail, I also know I can fully trust that Lindsey has crossed her ‘t’s’ and dotted every ‘I’ in whatever she is working on.” – Jeff Ridlen, Director of Global Operations

“Lindsey is an extremely knowledgeable HR professional who is dedicated to her role as HR Manager. Being very solution-oriented, she approaches all challenges and obstacles with a professional and positive attitude. Her strong work ethic and attention to detail exemplify her commitment to quality work. Lindsey tailors her communication to effectively reach a wide range of individuals, both internally and externally, to foster meaningful relationships. She takes a proactive approach to team objectives and to improving internal processes, meeting the needs of our clients and ensuring the smooth onboarding of our consultants. In my collaborations with Lindsey, she has always been supportive and welcoming of feedback. She is a pleasure to work with and an asset to the team.” – Kelly Hawkes, HR Generalist

“Lindsey is very thorough when managing all the potential liabilities in her workspace. She documents everything, which is extremely important in her role. Lindsey is very professional and confident in managing the human resources aspects she is involved in every day. Taking on the management of self-insured health care insurance from the beginning has been a difficult task, keeping up with the high volume of claims processing and payments. She has done, and continues to do, a great job.” – Jon Hibbs, CEO

“Lindsey always has a confident ‘can do’ attitude. In many cases, her position requires research into various topics. She is always willing to check into things thoroughly and rapidly. Lindsey has really grown professionally over the years. She seems to confidently understand her role and the tasks she has at hand.” – Todd Kirkby, CIO